← Branch Playbook Part 3 of 5 · The first year

Grow

Growing is not doing more. It is doing the same reliable things across more of the shire, with more people sharing the load. Work gets added only where there are hands to carry it.

The whole shire

Not just the main town

Every branch has a home base and a set of other communities. Augusta is not a suburb of Margaret River, and Cowaramup is not an afterthought. The way a branch avoids becoming a main-town club is simple: it goes to them. [SET: swap town names if reusing for another shire.]

The other places do not need a full formal meeting. They need someone to turn up.

What turning up looks like

  • A coffee and a conversation.
  • A pop-up listening session for an hour.
  • Going to something that already happens, instead of inventing a new event.
  • A small roundtable with one organisation.
  • Something run with a local partner rather than by us.

Use the gatherings that already exist. People’s time is the scarcest thing this branch will ever have.

A reasonable standard

  • At least two things outside the main town each year. More if we can.
  • A simple list of which communities we have been to and which we have not.
  • An honest report at the electorate forum twice a year, gaps included.
The honest picture

Where we have actually been

Every branch says it represents its whole shire. This is the one page that checks. It starts almost empty on purpose, because at the beginning it is almost empty.

Which communities in the shire the branch has been to A row of community names. The main town is filled in solid to show it has been visited. Every other community is drawn as a dashed outline, meaning not yet visited. The dashed ones are the working list. OUR SHIRE, AND WHERE WE HAVE ACTUALLY BEEN Solid = been there this year · Dashed = not yet Margaret RiverCowaramupAugustaWitchcliffeKarridaleGracetownRosa BrookAlexandra Bridge Fill one in each time the branch turns up somewhere. Nothing is filled in for you.
What this means

The dashed outlines are not decoration and they are not a failure. They are the working list, and they are drawn rather than left off because a community you have never visited will not appear on a map of the places you have. A branch that fills in two of them a year is representing its shire. One that fills in none is a club in the main town.

Blank template. Filled in by the branch and reported at the electorate forum twice a year. [SET: confirm the town list for this shire.]

Our shire, in our own words

Where we meet
The other communities
Been there this year
Not yet

Every locality in the shire should end up in one of those two lists. The second list is the more useful one.

The year

Pick a year you can actually do

No branch is expected to run a fundraiser, a policy forum, a business breakfast, a youth event, a festival and a summit in its first year. That is how volunteers get burnt out and branches quietly fold. The level should match the people who are actually there.

One thing a quarter

Four outward-facing things a year, plus meetings that happen when they say they will. For a branch in its first year, this is a good year. Not a compromise, a good year.

Six things a year

Six worth doing, at least two outside the main town, with quiet months deliberately left in between.

The full rhythm

Something most months, for a branch with the numbers to sustain it. Years away for a new one, and that is fine.

What a busy year can look like, for reference only

MonthActivityStart planningUsually needs
FebPlanning day4 weeks outA venue
MarMembership drive4 weeks outHelp with the comms
AprCommunity project8 weeks outA partner, insurance, budget, safety check
MayPolicy forum8 weeks outVenue, approval
JunNothing Deliberately nothing. Rest is part of the plan.
JulThanking the volunteers4 weeks outA small budget
AugBusiness breakfast8 weeks outVenue, budget, a partner
SepSomething with young people10 weeks outSafeguarding checks, consent, approval
OctA presence at a local festival10 weeks outInsurance, volunteers, branding approval
NovNothing new, plus the “what should we stop doing” review Honesty
DecEnd of year get-together4 weeks outVenue, budget

Move all of it to suit vintage, harvest, fire season and the summer tourist peak. A calendar that ignores when this shire is flat out will not survive its first year.

Keeping it balanced

The six things a branch is for

Not six jobs to do at once. Six ways of checking a branch has not gone lopsided. Read across the row: what good looks like, the first small step, and how anyone would know it happened.

 What good looks likeFirst stepHow we would know
CommunityLocal organisations know us and find us useful, and we work with them rather than through them.Contact five of them, to listen.Five sets of notes, and one that comes back to us a second time.
LeadershipSomeone new leads something every few months, with help and honest feedback.Decide who chairs the next meeting.A new name at the top of an agenda.
IdeasLocal thinking gets written down properly and travels up to where decisions are made.Run one workshop that ends in a decision and a name.One written idea with a problem, evidence and a suggested fix.
RepresentationWe notice things early, send them to the right place, and go back to whoever raised them.Start the list of local issues.Every live issue has a status and a date to check it.
MembershipNewcomers are welcomed by a person, not a form, and offered one small thing to do.Decide who does the welcoming.Almost everyone who wanted a follow-up got one within two days.
Getting things doneWe finish visible, useful work in this shire.Choose one job we can finish in 60 days.A short account of what was done and who took part.

What we mean by the words

Every organisation says it is welcoming and community minded. Here is what those words have to mean here, or they mean nothing.

Welcoming

  • Newcomers are greeted by name before the meeting starts.
  • Nobody sits on their own.
  • Acronyms get explained the first time somebody uses one.
  • A follow-up goes out within 48 hours.
  • Everyone new is offered one small thing to do, and it is genuinely optional.

Community first

  • Every meeting has a local issue or a local voice in it.
  • We do things out in the shire, not only around a table.
  • Somebody’s problem is never treated as a chance to sign them up.

Locally led

  • The people in this shire pick the priorities.
  • The electorate team supports and connects, it does not direct.
  • Anything said publicly in the branch’s name goes through the proper process first.

Practical

  • Every discussion of a problem ends with what it is, what we know, what could be done, who is doing it, and when we check.
  • No more than three jobs leave a meeting.
  • Last meeting’s jobs get reviewed at the start of the next one.

Trustworthy

  • What we agree gets written down.
  • We follow up when we said we would.
  • We check things before we publish them.
  • We tell people plainly when we cannot help, instead of going quiet.
Being honest with ourselves

How we will know it is working

Most groups measure the wrong thing. Attendance and the size of a contact list look impressive and say almost nothing. Worse, no branch controls whether a government or a council actually fixes anything, so a branch that scores itself on that is measuring luck.

So it splits in two. In the first year, pick five of these, no more, and look at them every three months.

Things we control

What we countWhat good looks like
Newcomers personally welcomedAll of them. Not most.
Follow-ups sent within two daysNine out of ten
Conversations out in the shireFive in the first 60 days
Jobs finished by the date we saidFour out of five, or honestly renegotiated
Communities visited outside the main townTwo a year
New people given something real to leadOne every few months

Things we can only influence

What we watchWhy it matters
People who come back a second timeFirst visits are easy. Second visits mean it was worth it.
Members still active after six monthsTells us whether we gave people something worth doing.
Organisations that work with us againThe clearest sign we were useful rather than just present.
Issues that actually moved a stageMovement is ours to claim. The final outcome usually is not.
People who say they felt usefulWe ask directly at three months. It is the question that predicts everything else.
What is deliberately not counted. Raw attendance, the length of a contact list, or a problem somebody else solved. A long shallow list is not a strong branch, and claiming a fix you did not cause is exactly the sort of thing that makes people tune politics out.
Something to aim at

Ten things worth getting right in year one

Starting points, not commandments. Change them to fit the shire, and write down what was changed and why.

 What it meansBy when
Get movingThree jobs have names and dates on themEnd of the first meeting
Make people welcomeNearly everyone who asked to hear back, heard backWithin two days, every time
Listen firstFive local organisations have been asked what they seeWithin 60 days
Be usefulOne modest thing for this community is finishedWithin 90 days
Share it aroundSomeone outside the committee has led somethingWithin 90 days
Cover the shireAt least two communities outside the main town have had a visitWithin six months
Be reliableFour out of five jobs done, or honestly renegotiatedChecked quarterly
Look after peopleNobody is carrying more than they agreed to without it being noticedMonthly
Keep peopleSomeone actually looks at who is still active, and asks whyAt six and twelve months
Close the loopEvery live issue has a status and a date to check itMonthly
Version: 3.0, public facing Prepared by: Office of Bevan Eatts MLA, Member for Warren-Blackwood For: the Augusta-Margaret River first meeting Questions: [SET: electorate office phone / email]